Documents & Writing

Professional writing and publications that work harder for you.


Consistent writing for your brand


Complex information presented clearly


A focus on your reader or customer


No need to worry about writing it yourself

Professional writing offers small businesses and organisations a powerful advantage.

The right words can inform, persuade and engage your readers, as well as build your reputation as a professional and trustworthy organisation.

We all come across confusing documents, or pages scattered with spelling errors. If you’ve been left questioning the credibility of another business, you’ll understand why the right words matter.

But while you’re the expert at your work, you don’t need to be an expert at writing about it.

We help small businesses and organisations present themselves professionally and get their message across in clear, user-friendly publications.

Words flow naturally at Riverbank. But not just fancy words for the sake of it – we write words which are carefully sorted, positioned and refined to do what you need them to do.

How we can help

For one-off projects or regular tasks, find out how we can help.
Need your document formatted or printed? Get in touch.

Business & Content Writing

We write clear and targeted documents to present your business in the best light. We tailor the tone to your needs – from polish and precision to light-hearted warmth.

Talk to us about:

  • Business Reports
  • Newsletters, Blogs & Articles
  • Media Releases
  • Brochures
  • Website Content

We build and manage websites, too – find out more


Technical & Instructional Writing

We express complex concepts in simple language that your readers understand. With formal technical writing training, we thrive on presenting industry knowledge in user-friendly language.

Talk to us about:

  • Documentation
  • Handbooks
  • Training Materials
  • Instructions
  • Procedures

Editing & Proofreading

We review your documents with a fresh perspective and an eye for detail. From spelling and grammar checks to more detailed editing, we add the finishing touches to your work.

Talk to us about:

  • Editing
  • Proofreading
  • Editorial Guidance
  • Website Proofreading
  • Document & Website Reviews
Working in different industries

Technical content? We’re up for the challenge

Trained in technical writing and editing, we do our research and we ask the right questions. We’re fast learners, and bring a valuable outside perspective to the task.

From handbooks and step-by-step procedures to training materials and critical announcements, we work with you to understand the message you need to communicate and express it concisely and without ambiguity.

Let Riverbank dissect the complexities of your work (so your clients don’t have to).

Australian Society for Technical Communication

Proud member of the Australian Society for Technical Communication for more than 10 years

How it works

Professional writing and documents shouldn’t feel out of reach. We’re here to make the process as simple as possible.


Tell us about your project

It just takes an email or phone call to get started.

In our free consultation, we’ll talk about what you’d like to achieve, and answer your questions about what might be involved.


We'll come up with a plan

If we think we can help, we’ll get to work planning a solution.

We’ll gather more information from you and provide a proposal or quote outlining how things will work. Up to this point, there’s no commitment.


Work starts on your writing

We’ll stay in touch as we plan and write your materials.

You’ll have the opportunity to review our progress along the way, before we add the finishing layout touches to your work.